HIDROMONT

Hidromont

Privacy Policy

Who we are

Hidromont Gate Sistemi d.o.o. (“Hidromont”) provide water control equipment. We are registered in Montenegro as a company and our registered office is at Ulica Sloge b/b, 85343 Bijela, Montenegro.

This notice will tell you how we look after your personal data, about your privacy rights, and about our compliance with and your protections under Data Protection Legislation.

In this notice “Data Protection Legislation” means any applicable law relating to the processing, privacy, and use of Personal Data, including the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by The Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2020.

For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice.

What Personal Data We Collect and Why We Collect It

The information we hold about you may include the following:

  1. your personal details (such as your name and/or address);
  2. details of contact we have had with you in relation to the provision, or the proposed provision, of our services;
  3. details of any services you have received from us;
  4. our correspondence and communications with you;
  5. information about any complaints and enquiries you make to us.

How We May Collect Your Personal Data

We obtain your personal data directly from you when:

  1. you request a proposal from us in respect of the services we provide;
  2. you engage us to provide our services and also during the provision of those services;
  3. you contact us by email, or telephone (for example when you have a query about our services).

How We Use the Personal Data We Hold About You

We may process your personal data for purposes necessary for the performance of our contract with you.

Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.

Data Security

We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Changes To This Notice

Any changes we may make to our privacy notice in the future will be updated on our website at www.hidromont.com

This privacy notice was last updated on 21 May 2024.

Contact Us

If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email our Data Protection Point of Contact on the web site Contact Form.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows:

Website - https://ico.org.uk/make-a-complaint/